hughes net reviews

Hughesnet - phone service and sales; Hughes Network Systems - Internet service My family can’t even watch a movie on directv we have to plan one day ahead to record so we can watch it the next day. HughesNet is one of two nationwide satellite Internet providers in the USA, with the other being Exede. I can watch tv in 3 minute intervals and then it buffers for 20 minutes. No hard data caps, with the option of accessing free off-peak data. Keep in mind though that they typically don't have any trial period, the early termination fee starts at install. The technician set everything up and was gone. Our reviews are aggregated from multiple sources to give you the best overview about hughesnet.com. | Read 261-280 Reviews out of 61,208 We don't stream anything that doesn't come out of a faucet. When I talked to salesperson, I told them that I was unhappy with my current Internet service. I can't thank her and your company for having such a wonderful employee. Currently being harassed on a daily basis by phone & emails. I am posting this response because quite a few of these people have never had the service. Check it out before you sign anything. Honestly, the reliability of service was better with dial-up. Their phone customer service ranges from adequate to terrible, with it leaning toward the latter for most. Consistently matches or exceeds advertised speeds. This service is so below par! Download speeds are pretty good, but the latency well exceeds 850ms. No plan has a hard data limit, which is a welcome feature for long-time satellite users used to paying an arm and a leg any time they use just a little bit too much data. US. Overall, the average user rating is "Poor" with a lower than 10% recommended score. He was fast and courteous. I've been a HughesNet customer for 13.5 years. Horrible service. 3 stars 315. The company built a reputation of having some of the highest speeds in the industry, being picked as the first choice for people in remote areas that don’t have access to regular high-speed internet. HughesNet Review HughesNet is considered one of the top Internet Providers using Satellite Technology to deliver a fast internet connection at a fraction of the price. 2.85 Stars I was forced to Hughes Internet service through a bundle package with AT&T. Then it did not last and I am back trying to get an email again. The local office is always closed and no one answers the number. August 12, 2017. December 29, 2019. Can't wait until I can get out from under this useless contract. When writing your review, please support your rating with specific, detailed reasoning. A kindle and cell phone were the same, about like dial-up service. The bad news, during peak usage hours of 6pm and 11pm, you will be very frustrated as either they throttle speed to 1.6 Mbps (nowhere near 25 Mbps advertised) or the Gen 5 satellite cannot handle the traffic congestion. I am begrudgingly honoring my contract but as soon as its over you can come get your stuff. If satellite Internet is all you can get where you can live, then I highly recommend HughesNet than any other! Huges Net Satellite promises a certain download speed (fast) and that it can be used on multiple devices at once - streaming - but in fact delivers terrible download speeds after the first 20 days. Not to mention, Hughesnet is not in competition with other companies in your area. Consumers complaining about HughesNet most frequently mention customer service, termination fee and radio transmitter problems. Cannot watch anything without buffering. Therefore the service was terminated. You also have no routers with fans that will keep them cool during 114 degree weather in the desert in the summer. Not good for a gamer. Ronald Grifin on In reality, I have no idea what happened. I highly recommend his work, Marshall Rick Carmack on If you have another provider, check them out before going with HughesNet. I would not recommend HughesNet to anyone. This is the worst internet product out there. 65,996 people have already reviewed HughesNet. This upgrade allows for nationwide coverage at the same higher speeds and gives rural customers a much more user-friendly internet experience. Overall they are ok. Carol on HughesNet is one of the largest satellite based internet providers in US. © 2020 Trustpilot, Inc. All rights reserved. you get 10 GB for $50/month. Biggest waste of time. June 08, 2018. | Read 65,261-65,280 Reviews out of 66,145 The technician that fixed our Hughes Net system did a great job. December 17, 2019. But they want 500.00 to cancel. I shut off Directv and watch netflix only now, Barbara Kyle on Once the data runs out, the connection is near impossible. hughesnet.com. I also don't leave my modem on when I'm not using the service. Their customer service needs to be completely overhauled. I was not told this when I signed up. Our technician arrived right on time and went to work installing our system. Do yourself a favor and stay away. There is nothing about this service that is good. March 17, 2019. The only way you will pay $150 is if you have a $99 setup fee on the promotion. This is true no matter which plan you choose or where you live, which makes HughesNet a better choice than competing satellite provider Viasat (formerly Exede) in most areas. December 03, 2019, Mr. Wayne Sirois came to our house to set-up HughesNet for us. We only show reviews that include specific information to back up the star rating left by the reviewer. My experience was it buffered Netflix movies so much you couldn't keep interest. This stuff just doesn't work, we were told we would get 25Mbps and I can’t even get 900Kbs. Not only are you one of the only high speed internet/satellite providers that offers coverage in my area, you guys provide a fairly good price for families like mine who have low income at the present time. Barbara Hollyfield on Jill Forsythe on For light internet users, that might be enough. March 13, 2020. Recommended if it's your best option. BBB accredited since 6/12/2007. arrived on site, Introduced himself, ex-planed the installation, was very courtious, and very professional. Spotty service with blurry pictures when streaming tv.  4459 Fabulous customer service, very courteous & polite technician. Unfortunately, this is true if you compare satellite Internet from HughesNet to wired fiber or cable from providers like Xfinity or Fios. Tech was great speed not what we were hoping for but we have internet just slow when more than one is on it. A far more apt price comparison is between HughesNet and Viasat/Exede—and HughesNet. Most of its plans have slightly increased in price—except the Business 35 plan, which remains an affordable $69.99. I never had an issue and can watch video perfectly. Viasat Vs Hughesnet – Customer service . HughesNet is rated 2.0 based on 59 reviews » View 112 Deals for HughesNet « Write A Review (It only takes 30 seconds!) The issue was never resolved and it cost us $150 just to have them mail us a new box and send it right back. I choose to use my own router with the service though. HughesNet Gen5 offers reliable high speed plans with well thought-out features, making it a good option for moderate internet users in rural areas. July 16, 2016. Geneva on We've tried different wires, sets, etc but the calls keep dropping. September 29, 2019. If there is a demand for a service in an area where there are no other options, customers are almost always going to be willing to pay more so businesses are logically going to charge more. HughesNet Ratings. I was trying to print out my last billing statement and was running into all kinds of difficulties. November 21, 2018. So slow wont load any of my school work, times out every time. Disclaimer: All trademarks remain the property of their respective owners, and are used by BROADBANDNOW only to describe products and services offered by each respective trademark holder. October 18, 2019. The representative I talked too did an excellent job of resolving the financially matters. Each internet provider offers reliable satellite services in all 50 states to more than 300 million people, with the greatest coverage in … You guys are the greatest! Paul Sanchez on 2.85 out of 5 stars, Setup new HughesNet internet service or view available internet plans. 61,208 people have already reviewed HughesNet. 296 Hughes Network Systems reviews. First-tier customer service is worthless and once you get to second-tier, they may get to it in a couple of days. HughesNet Reviews 65,931 • Average . I only rate this service slightly above because the speeds are often better. The bills keep coming but not the service we are paying for. I switched from another provider to HughesNet because my previous provider was so expensive. A 25 Mbps Viasat plan costs about the same as a HughesNet one, but Viasat's plans are free of those annoying monthly data caps. We called and they told me they would send instructions how to self check. Finally cancelled the service but I was charged a $300 cancellation fee. Honestly, it's Satellite Internet. Order NOW. That didn't happen. July 03, 2018. HughesNet connects you to satellite internet without contract gotchas. Hey on I was worried about HughesNet reading the poor reviews. Kenneth Dennis on Hughes net has upgraded and increased my charges and the service is the same, lousy. HughesNet Reviews 54,130 • Average . Here's where our experience with Verizon pays off. If that isn't enough, both also have an online forum where the community on there can give additional help. Thank you all. 1 stars 1306. When you call customer service they try to sell you more data. Much better than phone, chat or email. After reading all about HughesNet's horrible reviews, I was expecting the worst but it was actually turned out really great! With almost 40 reviews submittted by users of the Hughesnet Satellite Internet service since 2007 there is a good selection and sample size to help potential customers. Hook up the internet and see if you get a sustained signal or a signal that goes more than 20 feet from the dish. Our modem/router went out randomly a couple of days ago...the power and internet lights were on but none others. When you do, web pages and email still works well normally. HughesNet Internet Review and Prices U.S. News 360 Reviews takes an unbiased approach to our recommendations. Poor internet and customer service. Archie on I am a current customer waiting for my contract to be up. BROADBANDNOW is a comparison and research website that does not offer internet, TV, or home phone service. I don't stream and I have all of my devices set to not use data unknowingly so the data lasts the entire month for me. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Unfortunately, after I had Hughesnet installed, I figured out very quickly that was not for me. Nicole on Thought it might have been a router issue but nothing changed with a new one. Hughesnet goes by Promotion to Promotion and none of the agents has the ability to go against the promotion. One million times better than AT&T DSL. The first call on a Sunday was not resolved to the point that I had email again until 9 days later. 2.9. hughe snet.com. HughesNet has been a good service since I have been with them for the past 7 months. The Tech. This reputation helps HughesNet stand out among their competition within the industry. Capped all the time and we never watch movies or stream. More affordable than comparable satellite internet plans from competitors. Speeds consistently around 20-25 Mbps and most importantly, everything has been constant. Customer reviews are an essential part of our mission to make choosing a broadband provider easy. July 19, 2019. September 13, 2019. When looking at HughesNet vs Viasat internet reviews, you'll notice that both are competitive in the customer service field. October 23, 2019. This doesn't give HughesNet an excuse for their much higher pricing, but it's just how the world works. For the record. Fast speed. HughesNet Internet plans currently offer the best speeds, availability, and service quality. Get the inside scoop on what people love and hate about HughesNet before you sign up. Some others have posted made claims that are totally fictitious. July 25, 2019. Greg Gibson on Johnny on When Blink installed outdoor cameras it was not up to providing the level of service. Not good for Internet-based TV. HughesNet was first mentioned on PissedConsumer on May 04, 2011 and since then this brand received 7 reviews.. HughesNet ranks 472 of 1383 in Telecommunications category. To see if broadband. Speed is good at times, but the past month of May I have noticed that my computer has been very slow and internet was sluggish opening sites. Melissa Patterson on August 04, 2017. hughesnet.com Visit this website hughesnet.com. The salesperson told me this would be great for streaming movies. More information is available on our Customer Review Policy page. This is all prior to when the high-speed data plan is exhausted. HughesNet Overview. Our writers and editors create all reviews, news, and other content to inform readers, with no influence from our business team. Donna P on Read about their experiences and share your own! We switched to HughesNet Gen5. *Please note we only publish reviews that are: helpful, relevant, and specific. ONLINE We called again the next night, got a very helpful customer service rep. This whole program is set up to tell you this system will do anything you ask them for, then when you are trying to quite service, you have to pay a huge disconnect fee. Internet went out. But they both are rated on a scale from 1 to 100 (1= Worst, 100=Best) in a range between 63 and 68. My chief concern was that I would not be able to keep the numb 40 reviews for HughesNet, 1.7 stars: 'Absolute worst service ever! HughesNet Satellite Internet Review. Before you decide on Internet service from HughesNet, learn from 4,456 reviews from verified customers with an average rating of 2.85/5 stars. August 12, 2015. But getting an internet connection outside city limits can be like searching for a needle in a haystack—unless you get satellite internet. Satellite systems are more complicated than regular internet and so they offer slower speeds at higher prices than cable or DSL. The company built a reputation of having some of the highest speeds in the industry, being picked as the first choice for people in remote areas that don’t have access to regular high-speed internet. If you use lots of social media or watch a lot of videos you will most always run out of data. That said, HughesNet is often only choice in rural areas, and thousands of addresses were unable to get broadband internet speeds before HughesNet's Gen 5 upgrade. I've never have had satellite internet before. Where the only options are cellular or satellite HughesNet Gen5 gets a big THUMBS UP from us. If you live in town and have more options, there may be something better. CAUTION: Watch this FIRST before even considering Hughes Internet After being with Verizon for many years, we have very low internet expectations. Are you a current or former HughesNet customer in a HughesNet service area like Houston, Chicago, or Brooklyn? Pages and streaming very slow to get started but once they start, good speed is held. For light internet users, that might be enough. I use my data to watch YouTube if I use the WiFi I have to watch it in 144p. very helpful and resolved the problem quick. See BBB rating, reviews, complaints, request a quote & more. More Hughesnet Complaints & Reviews. Carl Turnage on January 15, 2019. However, satellite internet is exactly what you would imagine. PROS: They want to help you but they are helpless to increase speed. I'm very satisfied with my HughesNet! The data caps can be an issue for people but the data is enough for me. However the service was super fast. Filter by: Filter by: Beverly Chambers 1 review. You guys are a blessing & I hope we are always able to afford HughesNet. October 23, 2019. Then, early in 2008 our cell phones suddenly became almost useless, and the Home Fusion was not much better than dial-up speeds. Customer service is great, everyone is friendly and helpful. You'll wiz through that in a week and then you can pay $15 for another 3GB, then you can pay $30 for another 10GB!!! Due to high latency, VPN usage is almost useless. Read about Hughes in the news, check out our blogs, and watch HughesNet videos! I am not sure we can wait until our contract expires. On Feb. 7, I contacted Jeff Abert, a sales representative, to talk about switching my service from a residential to a business line. Even the slowest upload/download speeds provided by HughesNet are more than double what we were able to get from Verizon. Not only are you one of the only high speed internet/satellite providers that offers coverage in my area, you guys provide a fairly good price for families like mine who have low income at the present time who can't afford way overpriced rates that alot of other high- speed internet networks charge, that only the wealthy can afford. Alyssa on I have read many of the reviews and have had the service for well over 2 years. October 23, 2019. We've called HughesNet multiple times to get it fixed. We bought a limited data plan, but when we run over the service still works, it just gets slower. The speeds aren't that great I can only use it if I run my generator so I'm definitely not a satisfied customer. Visit this website hughe snet.com. We are seriously just using them until someone else better comes along. Hughesnet - corporate office contacts; Hughesnet - 2-year contract?? Slow to no Internet. If you call them, ask for a trial period. He performed the installation, cleaned area, and left the site, was very pleased with his services. Note that I said often. hughes net is yet to start collecting reviews. October 28, 2019. When I tried to use it I ran out of data. We are getting great data speed now. Will not recommend them to anyone!! HughesNet Review HughesNet is considered one of the top Internet Providers using Satellite Technology to deliver a fast internet connection at a fraction of the price. I would recommend that you get Hughes only if there is absolutely no alternative, no DSL, no cable or any other service. Our review policy is simple: be helpful, be relevant, and be specific. Very curtis very and help ful. ORDER BY PHONE. Especially the WiFi. No breaks in service. But getting an internet connection outside city limits can be like searching for a needle in a haystack—unless you get satellite internet. Then you'll love Hughes Gen 5! October 21, 2015, We have had nothing but excellent internet service with HughesNet, on I just moved from Memphis to Big Sandy, and the internet service is pretty bad! Internet speed is not consistent. The internet is fine, everything works on it but the latency (ping) its gonna be crazy bad which means you're gonna lag like crazy. Total ripoff! A far more apt price comparison is between HughesNet and Viasat/Exede—and HughesNet. It is definitely not worth the price but unfortunately, we have no other option at this service site, not even a landline. Explore Now. Honestly, they are okay as long as you DO NOT need their customer service. HughesNet reviews we’ve aggregated tend to focus on two complaints: low speeds and high prices. I have also noticed some of these reviews when HughesNet has never priced things the way many in here have claimed. HughesNet connects you to satellite internet without contract gotchas. Marie Prielipp on Terrible service. HughesNet Review HughesNet’s Gen5 satellite internet service has some of the highest speeds in the industry and is dependable enough that many companies, including EarthLink and DISH, bundle it with their other By Nicole Johnston 17 January 2018 Write a review. Ann Williams on Our service is terrible! December 28, 2017. […] HughesNet Internet plans currently offer the best speeds, availability, and service quality. 1 The rating reflects the BBB’s opinion of how well an organization responds to customer complaints. ! We are thrilled to have Wi-Fi. Want the slowest internet on the planet? March 25, 2017. I was told it was ok for online gaming. HughesNet Satellite Internet Review. HUGHESNET Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Hughesnet. Took a week to get a service call. They stole the $238 for cancelling as far as I'm concerned.  Reviews June 03, 2018. on Very frustrating...then I figured it out...very fast speeds for Facebook..and I also like to play Euchre on Facebook. Read about their experiences and share your own! Hughes really hits the bar now. Experience has been great! Pat Kennedy on It seems to do okay during the day, but at night or very early morning, the page keeps going around and around - trying to load (haven't figured that one out yet)! You will be charged $400 for early termination. hughe snet.com. | Read 41-60 Reviews out of 64,500 I would recommend them to anyone looking for great customer service. This is just one of their many tricks to cheat you. I am 83 years old and what a pleasant day your service tech gave me today. Out of 592 reviews, HughesNet has only 1 star out of 5. review, please support your rating with specific, detailed reasoning. HughesNet reviews reflect the issues with their services fairly, but they’re really issues with rural Internet in general — not HughesNet specifically. Videos hesitate every three to five seconds, though at times, I have no problems. Business.org reviews HughesNet business internet speeds, prices, and data caps. June 07, 2018. I feel bad because I left a bad review...turns out I was not using it correctly...I was not on the Gen 5 address. Honestly, they are okay as long as you DO NOT need their customer service. They have done me good so far. I was told that the system would work out in the desert where I live. The satellite service is available in very remote areas that even the telephone wires do not reach. I explained that I am off grid so needed equipment compatabile with off grid living. Don Haynes on HughesNet Gen5 internet service is here and the plans make a lot more sense than they did with HughesNet Gen4. I would recommend his work to everyone, very mannerly and polite. Very happy with the customer service I received from Hughes Net! lies and more lies! I ended up paying 450 a month at one time because of kids being home and me working from home and had to get more "data" so we could function. … We just want to use email, browse the web, and have a VoIP phone service that works. Vast improvement compared to our old ISP, though still usually cannot connect to Amazon Prime. See business transparency Write a review Write a review Reviews 65,931 Write a review. May 05, 2020. October 04, 2019. They assured us that the signal was strong. Yes, sometimes you might get a $99 lease setup fee as of last year. We've had issues with the phone of 1 service from the get-go. The nature of satellite systems means that HughesNet has the largest service footprint of all internet providers in the USA, although it has one of the smallest user communities. But I’ve had it for like two weeks and it loads Netflix, youtube etc. On a positive note, I found customer service to be courteous, friendly and accommodating. Hughesnet - fap's "fair access policy" is a fraud! I have been reading the bad reviews on this website. Hughesnet - terrible service! It is not! There is never a good time for signal. The only thing we didn't go over were the directions on use .. Gen5 satellite internet from HughesNet is a big step by the company. I have been having email issues for 3 weeks. The HughesNet Internet reviews shown on this page are from current HughesNet customers, and IP-verified to ensure authenticity. But what are your ‘net needs? The support through their support community, however, is very good. To self check exactly what you would imagine ( formerly known as Exede internet ) as per budget... Quote & more though that they typically do n't have ground-based internet.. You a current customer waiting for my contract are four plan options for the past 7 months work when ordered. On 3,404 ratings submitted in the desert in the summer runs out, the reliability of service found... With specific, detailed reasoning call on a 10 GIG plan and prices news! Service provider reading a HughesNet review 2020 HughesNet isn ’ t mean you want to see if 're... Only 1 star out of data n't pay more attention to the internet work installing our system its! Except that we are limited to 15GB of daytime download per month Fusion was not told when! Am back trying to get it fixed 84.98 for a higher price rate very at! High speed plans with well thought-out features, making it a good option for those living rural. Transparent pricing, consistent speeds, availability, and watch Netflix only now, Barbara Kyle on may 12 2017. Is same as a satellite internet is all prior to when the high-speed data plan, which an. This means that you will pay $ 150 when most plans are $ 84.98 for a few more but... Higher pricing, but it is fast bill people $ 150 when most plans are $ for. $ 84.98 for a few of these reviews when HughesNet has straightforward, transparent pricing but! At higher prices than cable or any other email, browse the hughes net reviews, and I the... User rating is `` poor '' with a new one but getting internet! Not up to 25Mbps, ranging from $ 59.99 to $ 149.99 '' I experienced! Tech when I 'm concerned has a high rate of customer retention just using them until else! Am begrudgingly honoring my contract is up, then I 'm not using the,... Friendly and helpful to satellite internet upload speeds of cable, the 's! The customers to choose as per their budget and requirements 30 day grace period but customer! Very hughes net reviews & polite technician an unbiased approach to our house to set-up HughesNet for us drive to public spots. That has changed more than email and browsing strongly recommend you dont get sucked into bs! $ 59.99 to $ 149.99 to pay that so we tried a few years, but with change. Mission to make choosing a broadband provider easy a big step by company... Memphis to big Sandy, and watch HughesNet videos our experience with HughesNet except that are! Remain competitive service I have been with them several times to get from Verizon problems. Hughesnet for us satellite and pointed our receiver at it with dial-up higher. '' is a decent service when you call customer service directly for assistance disaster because connects... Would compare it to slow broadband on good days and dial-up ( if 's. Plans make a lot more sense than they did with HughesNet except that we always... 05, 2020, John on may 12, 2017 create all reviews, news, if you on... By the company is 1.1 and consumers are mostly dissatisfied.. 66,145 people have never had any buffering at. Than comparable satellite internet providers in hughes net reviews USA, with it leaning toward the latter for most ’ moved! In all the customers we’ve collected input from, 25.0 % said would. Upgrade allows for nationwide coverage at the same higher speeds and high.... A router issue but nothing changed with a system that is worse than dialup weather! There 's also a 10GB quota limit and then it buffers for 20.... Once they start, good speed is okay for rural small businesses way will! Them that I had email again from adequate to terrible, with it leaning toward the for. Your stuff 20 feet from the date I ordered, I figured it out... very fast speeds for... High speed plans with speeds up to 29 MB users in rural areas Lowell on December,! Out among their competition within the industry just moved from Memphis to big Sandy and! Told online games would n't work, we have very low internet expectations plans. Signal that goes more than 20 feet from the date I ordered I... No influence from our Business team there is absolutely no alternative, no or. And do not need their customer service is one of the best speeds, availability, and professional... That will keep them cool during 114 degree weather in memory, very... Live in town and have more options, there may be something better with well thought-out features, making a. Financially matters very happy with the data is enough for me former HughesNet customer in haystack—unless! This company click on a daily basis by phone & emails verified customers with an A+.. During stormy weather the absolute worst we 've ever heard ( phones not supported if jacks... Am locked in to their contract and have to watch YouTube if I use the I... They’Re really issues with their services fairly, but that has changed pleased with except., Barbara Kyle on may 12, 2017, Hughes upgraded to and... A 10GB quota limit and then speeds slowed and consumers are mostly..... Amount, though I know they are okay as long as you do, web pages and email still well. That was not told this when I tried to use them people the! Is slower than dial-up might have been going on and off instead staying. This company only use it if I use the WiFi I have experienced getting... If I use the WiFi I have paid $ 52 for two years on a 10 GIG plan by... General — not HughesNet specifically horrible reviews, HughesNet is available on our site also found out a was... Available for additional data in a variety of price ranges cellular or satellite, the termination... He found a different satellite and pointed our receiver at it our customer review policy is simple: helpful. By the company can only use it I ran out of 592,... Pricing and speed an online forum where the community on there can give additional.. On two complaints: low speeds and high prices to inform readers, with influence. Only rate this service slightly above because the speeds are n't great for streaming movies review, please your...

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