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Earn a potential higher rate of return with our structured investment products, available in a variety of currencies with flexible tenors. If you have another mobile device, you can log on to the HSBC HK Business Express mobile app, and then deactivate the Mobile Security Key of the lost or broken mobile device. I have previously activated the Mobile Security Key on my mobile device, which is now jailbroken or rooted. Tap ‘Activate Mobile Security Key'. You can still use your existing Security Device to log on to your company account and make online or mobile payments after activating the Mobile Security Key. Stay safe online by browsing our security centre on HSBC UK. Please note that if you use Mobile Banking, your physical Security Device will only work for the next 3 months. To upgrade to the Digital Secure Key, follow the instructions below. Mobile Security Key lets you enable push notifications** on the HSBC HK Mobile Banking app. If you are prompted to enter your password, select the Use security code link below the Continue button. How to activate your Mobile Security Key if you currently have a physical Security Device. Step 6: You'll get an on-screen confirmation that you've successfully switched your Mobile Security Key to your new device. ** You should ensure that your mobile phone and other telecommunications equipment and related services are capable of receiving Push Notification Alerts through push notifications. Step 4: Your security code will be displayed. Mobile Security Key. If you do not have your physical Secure Key you can still switch over to Digital Secure Key by contacting us on 03456 00 61 61. Mobile Security Key in the HSBC HK Business Express mobile app turns your mobile phone into a security device for a straight-through logon to your company account and payment confirmations, on both Business Internet Banking and the mobile app. Step 2: Select ‘I don’t have my other device’ to deactivate the Mobile Security Key on your other device. Please refer to our FAQ page if you have any questions before enabling the Face ID function. On your mobile device: Open the HSBC Mobile Banking app and select 'Log on' Mine was broken, got a replacement and decided to have a look what was inside. Go to HSBC.ca and log on to Online Banking with your username. We are constantly evolving how we keep you protected and Secure Key is the latest of these innovations. The Mobile Security Key also allows you to generate a security code to ensure faster access to internet banking services. Submit documents for Cash Instalment Plan, Explore Financial Planning & Wealth Management, Instant RewardCash redemption at merchants, And your nearest Express Banking location, Careers, media, investor and corporate information, Launch the HSBC HK Mobile Banking app on your mobile device with Mobile Security Key activated, Select "Generate Security Code" from the bottom of the app screen, Enter your Mobile Security Key password and tap "Generate code". Ever wondered what inside the HSBC security key? The next site will open in a new browser window or tab. (If you have issues receiving your verification code, tap on ‘Other verification options’ for alternative delivery methods.). Step 3: You'll see an on-screen confirmation letting you know you've successfully enabled Face ID / Touch ID / Fingerprint ID. Just like a Security Device, it provides an extra layer of protection for your accounts and transactions. Select ‘Generate Security Code’ from the bottom of the screen. Security Device Log on conveniently and securely with built-in technology, using your Digital Secure Key or biometric capabilities offered for both Apple and Android users. When prompted, select ‘Activate new Digital Secure Key’ and follow the on-screen instructions. We're here to help. We'll also send you a confirmation via SMS and email (if available). Note: you must activate your Mobile Security Key before you can enable biometric authentication. If your battery is running low you can replace your HSBC Secure Key by: Switching to Digital Secure Key via the 'Manage Secure Key' section within Online Banking after you have logged in. The Digital Secure Key on HSBC Taiwan App can replace your physical Security Device, allowing you to generate security codes to log on to online banking or verify transactions more quickly and securely. Step 1: Open the HSBC HK App (but don't log on). To switch or set up a Digital Secure Key, open the HSBC UK Mobile Banking app on your new device. Minimise the risk of doing business internationally and get better rates online with HSBC’s wide range of foreign exchange services. 昨年から HSBC香港 のインターネットバンキングにアクセスするのに、モバイル・セキュリティ・キー ( Mobile Security Key )というのができたのをご存じだろうか。. Under 'Settings and Preferences', select 'Security'. Enter it where requested on HSBC Online Banking. We'll also send you a confirmation via SMS and email (if available). Activate your Mobile Secure Key now with a few steps To get started, log on your HSBC Malaysia mobile banking app Click “Confirm and continue” to activate your Mobile Secure Key/ replace your physical Security Device Your Mobile Secure Key is now activated successfully! HSBC UK Mobile Banking | Generate a security code - YouTube Step 1: Log on to the HSBC HK App and tap the profile icon. 0:06 - Activating Mobile Security Key if you only have memorable answer and password, 0:48 - Activating your Mobile Security Key with a physical Security Device, 1:27 - Switching your Mobile Security Key to your new mobile phone (With your old device), 2:05 - Switching your Mobile Security Key to your new mobile phone (Without your old device). Tap ‘Activate Mobile Security Key'. Under 'Settings and Preferences', select 'Security'. If you do have multiple HSBC relationships then you may require additional secure keys. It’s now even more convenient to use Mobile Banking app to access Online Banking. Trade on open account terms with confidence and turn receivables into cash faster by collecting a percentage of invoices upon issuance. The Digital Secure Key is available on iPhone, iPad and Android phones running up-to-date software, as long as you have the HSBC UK Mobile Banking app. Safeguard your supply and sales chain by minimising the risk of bad debt and loss of goods in transit. You can return this to any of our branches or dispose it yourself. 要するに、現在手元にあるカード式のセキュリティ・デバイス ( PIN-Protected Security Device )の代わりに、自分のスマートフォンがその役割を果たすのである。. A Mobile Security Key is a digital version of your physical Security Device that is stored safely in your HSBC HK Mobile Banking app. * Fingerprint or facial recognition is available on certain mobile device models only. Mobile and online banking would be safer and more convenient. Security Device via the HSBC Mobile Banking App Step 1 Download the HSBC Mobile Banking app from the App Store SM or Google Play™. We'll also send you a confirmation via SMS and email (if available). Advantages: simple and quick connection with Touch ID or Face ID (iPhone) / Fingerprint (Android) This new functionality allows all Personal Internet Banking customers easier access to digital banking and means customers who have activated Mobile Security Key will be able to dispose of their physical Security Device. If you need to access mobile banking in other countries outside Hong Kong, please keep the existing HSBC Mobile Banking app in addition to the new app. ), Step 3: Enter the verification code that we sent to you via SMS. What’s more, you can protect your employees’ health by providing extensive and seamless medical benefits with our Group 100 Plus Medical Plan. Mobile Security Key in the HSBC HK Business Express mobile app turns your mobile phone into a security device for a straight-through logon to your company account and payment confirmations, on both Business Internet Banking and the mobile app. Apple, the Apple logo, iPhone, iPad, iPod touch, Touch ID and Face ID are trademarks of Apple Inc., registered in the US and other countries/regions. By activating Mobile Security Key, you can log on to HSBC Business Exp ress mobile app directly or confirm your access to HSBC Business Internet Banking, with the following benefits: • Easier : Turn your mobile phone into a security device for a straight -through logon to Step 5: You'll get an on-screen confirmation that you've successfully switched your Mobile Security Key to your new device. The screen displays and the images of the website are for reference and illustration purposes only. However, it is always your responsibility to take all reasonable precautions to prevent the fraudulent use of your security information. All rights reserved, The new Mobile Security Key is packed with advanced security and protection features to give you peace of mind, Log on faster with Mobile Security Key and biometric authentication to get things done quicker. The app will also help us bring you the new features you need, more often. You'll need your physical Secure Key and access to the HSBC Mobile Banking app. Step 2: Enter the security code generated from your old device (using ‘Generate Security Code’). The App is not intended for download or use by any person in any jurisdiction where such download or use would be contrary to any law or regulation of such jurisdiction, or where HSBC is not licensed or authorized to provide the App and/or any of the related services. Access HSBC’s expertise with our extensive suite of banking solutions including specialty banking centres, internet banking, phone and self-service banking. HSBC will launch Mobile Security Key and Touch ID in the latest HSBC HK Mobile Banking app in early April. Activate the new Mobile Security Key and biometric authentication today to make your mobile and online banking experience that much easier. If your Security Device is displaying one of the low battery messages, contact your System Administrator immediately to place an order for a new device. Maximise working capital and improve cash flows with a wide range of financing, import and export financing, and commercial card solutions. Besides logging on to mobile banking, you can also use your Mobile Security Key to generate security code for logging on to Personal Internet Banking, App Store This link will open in a new window, Google Play This link will open in a new window, Baidu's app store Download from Baidu's app store This link will open in a new window. Tap ‘Activate Mobile Security Key' and we'll email you an activation code. Activate Mobile Secure Key on the HSBC Malaysia Mobile Banking App today to log on and confirm transactions quicker. (If you have issues receiving your activation code, tap on ‘Other verification options’ for alternative delivery methods.). It's not just an update, it's a brand new app that has been designed and built for Australians' mobile banking needs. Safeguard your business with HSBC’s insurance and investment solutions to minimise risk exposure and capture growth potential of liquidity. Step 5: You'll get an on-screen confirmation that you've successfully activated your Mobile Security Key. Step 2: Enter the activation code and we'll send you an SMS with your verification code. You will still need the physical security device in some situations, such as resetting your Mobile Security PIN, so please continue to keep it in a safe place. Get access to working capital and provide suppliers payment assurances to keep sales and supply chains moving smoothly. Always enable "Require Attention for Face ID" or use your Mobile Security Key password if you have any security concerns. Safeguard your business and your legacy with life protection insurances that can also be used as valuable employee benefits. Notes: Note: Mobile Security Key is an alternative tool to your existing physical Security Device. For more details please read our Cookie Policy. Select to receive your activation code by SMS or email. In order to continue using our mobile banking services, please remove the Mobile Security Key from the jailbroken / rooted device, then you may reactivate Mobile Security Key on another non-jailbroken / rooted device. Please note: The screenshots are for reference and illustration purposes only. The HSBC HK Business Express App (the ‘App’) is provided by The Hongkong and Shanghai Banking Corporation Limited (‘HSBC’) and is intended for use by HSBC commercial banking customers in Hong Kong. App Store is a service mark of Apple Inc. Google Play™ is a trademark of Google Inc. Android™ is a trademark of Google Inc. Mobile Security Key If you use the HSBC HK Mobile Banking app, you can replace your physical security device with a Mobile Security Key for logging on to mobile banking. Invest in a mix of securities, bonds, currencies and commodities in markets around the world with Unit Trusts. Step 3: Enter the activation code and we'll send you a verification code via SMS. Conduct business with confidence, even where you lack established relationships. Conveniently, you can also log in and confirm transactions in the HSBC HK Mobile Banking app through fingerprint authentication with iOS Touch ID and Android™ Fingerprint ID. Step 2: Select the option that you'd like to perform on HSBC Online Banking: Step 3: Enter your Mobile Security Key password and tap ‘Generate code’ or use biometric authentication (if you've enabled it for mobile transaction signing and generating security codes). ; Press and hold the green button until you see the word PIN in the top right corner.Enter your Security … You can also use Face ID on Apple iPhone X or newer models, iOS Touch ID and Android™ Fingerprint ID if you have it enabled, Your security code will be displayed, please input in the relevant field in the Personal Internet Banking log on page. Make payments at home and around the world with a range of convenient domestic, cross-border and Asia Pacific specific options. Earn regular interest income and preserve capital with Certificates of Deposit (CDs) and bonds available in a variety of currencies. The Hongkong and Shanghai Banking Corporation Limited 2002-2020. Minimise your business’ financial exposure with comprehensive business insurance solutions – from protecting valuable business assets to complying with regulatory requirements. The HSBC Security Device is powerful and easy to use. Secure Key Mobile The HSBC mobile app can generate unique access codes, even if you are not connected to a phone network. There are also on-screen instructions available on the Personal Internet Banking log on page for you to follow. Any delay or failure in delivering push notification messages due to Apple's or Google's service or network connectivity is beyond our control. Introducing the new HSBC Australia Mobile Banking App. Leverage HSBC’s trade network and range of import and export solutions to do business around the world safely and securely. Ways to log on to Personal Internet Banking Enjoy two log on options with greater convenience and flexibility anytime and anywhere. Ordering a replacement physical Secure Key by sending us a Secure Message. Step 2: Follow the instructions to verify with your biometrics. (Note: this step is not required if you logged on with a security code generated from your old device). If you’re having any trouble upgrading from a physical Secure Key to a Digital Secure Key, call us on 03456 002 290. In the meantime, if you have dual password, you may logon with a non-jailbroken / rooted device or Personal Internet Banking to enjoy selected services, or use other channels to manage your banking needs. If you're having any trouble upgrading from a physical Secure Key to a Digital Secure Key, call us on 03456 002 290. Or. Simplify retirement planning with our pensions services teams and let us guide you through the process. With your Mobile Security Key activated in HSBC HK Business Express mobile app, you can access your business account and confirm online or mobile transactions even faster through fingerprints or facial recognition*. Trade local securities and apply for Hong Kong IPO shares online to capitalize on market opportunities. To upgrade to the Digital Secure Key, follow the instructions below. This is because HSBC Expat takes the security of its internet customers very seriously. Step 1: Log on to the HSBC HK App and tap the profile icon. That way, you'll be notified when your eStatements or eAdvice are available, or if you have any funds coming through Faster Payment System (FPS). Special 100% Loan Guarantee under the SME Financing Guarantee Scheme, Financing under Export Documentary Collections. Enjoy free access to over 70 Plaza Premium Lounges worldwide and other card privileges for making business travel more rewarding. You will lose any information you have entered. Once your Mobile Security Key has been activated, your physical Security Device will be deactivated immediately. Available via the HSBC HK Mobile Banking app, the Mobile Security Key replaces your physical Security Device by creating a digital version stored safely on your mobile. For buyers and suppliers trading on open account terms, HSBC offers a range of safe, secure import and export finance options. By activating Mobile Security Key in HSBC HK Business Express mobile app, your phone will become a handy security device, allowing you seamlessly logging on and confirming transactions on both Business Internet Banking and the moblie app, without using a physical Security … Under 'Settings and Preferences', select 'Security'. Visit App Store or Google PlayTM and search “HSBC HK Business Express” to download the app. In addition, the following devices will support fingerprint authentication: Samsung (Galaxy S10e, Galaxy S9, Galaxy S9+, Galaxy S8, Galaxy S8+, Galaxy S7, Galaxy S7 edge, Galaxy S6, Galaxy S6 edge, Galaxy S6 edge+, Galaxy A80, Galaxy A70, Galaxy A60, Galaxy A40s, Galaxy A20, Galaxy A9, Galaxy A8 Star, Galaxy A7, Galaxy A6+, Galaxy J6, Galaxy C9 Pro,  Galaxy Note 9, Galaxy Note 8, Galaxy Note 5), LG (Q Stylus+, V40 ThinQ, V30+, V20, G7, G6, G6+), Sony (Xperia XA2 Ultra Dual, Xperia XA2 Plus, Xperia XZ3, Xperia XZ2, Xperia XZ2 Premium, Xperia XZ1 Dual, Xperia 10, Xperia 10+, Xperia 1, Xperia L3), Google (Pixel 3a, Pixel 3a XL, Pixel 3, Pixel 3 XL, Pixel 2, Pixel 2 XL, Pixel), Xiaomi (Mi 9 T Pro, Mi 9S, Mi 9T, Mi 9, Mi 8, Mi A3, Mi A2, Redmi Note 7, Mix 2S, POCOPHONE F1), Huawei (Mate 20 Pro, Mate 20 X, Mate 20, Mate 10, Mate 10 Pro, P30, P30 Pro, P 20, P20 Pro, nova 4, nova 3i, Y9 Prime 2019), Nokia (9 Pureview, 8.1, 8, 8 Sirocco, 7 Plus, 6.1 Plus), OnePlus (7, 7 Pro, 6, 5T, 6T), OPPO (R17, R15, Reno 10X Zoom, Find X), Blackberry (Key2, Key2LE), Vivo (NEX Dual Display, iQOO Pro), ZenFone(6) and HTC (U12+). For details, please click here. (Note: this step is not required if you entered your physical Security Device's security code to log on. If you want to enable biometric authentication (e.g. Questions about how the coronavirus is affecting your finances or our services? Mobile Secure Key, available on the HSBC Malaysia Mobile Banking app, is a digital version of the physical Security Device. Are you sure you want to close the window? Get faster access to payments and improve cash flows while also managing the risks associated with international trade more effectively. Yes. You can enable Face ID to log on and confirm transactions if you have the latest HSBC HK Mobile banking app installed with Mobile Security Key activated on the device. Improve cash flow, cover expenses and plan for business growth with HSBC’s flexible finance and borrowing options. From the home screen, select the ‘Log On’ HSBC China digital channels (Online Banking, Mobile Banking and WeChat Service Account) provides a high level of security whether you log on using a desktop computer or a mobile device. Select 'Register for mobile and online banking'. If you still have your old device, we recommend resetting it to factory settings once you've finished. Enjoy real-time foreign exchange rates via Business Internet Banking and HSBCnet. You will now be prompted to activate your Digital Secure Key. Please be aware that other site policies will differ from our website terms and conditions and privacy policy. Simplify processes with HSBC’s range of convenient payment services to help streamline payments, reduce risk exposure and lower processing costs. If you use a Secure Key device, you can apply for a Digital Secure Key via Internet Banking/ Security Settings/Digital Secure Key menu. The probability of a false match when using Face ID may be different under some circumstances, e.g. It generates a one-time security code so you can log on and confirm transactions even quicker and easier on the app without the … The key difference between the two is that the Digital Secure Key is a part of the HSBC India Mobile Banking app, while the physical Security Device is a separate device. If you currently run HSBC HK App below version 3.0, you can download the steps here. Available via the HSBC HK Mobile Banking app, the Mobile Security Key replaces your physical security device, allowing you to log in mobile banking easily. The new HSBC HK Mobile Banking app gives you access to your Hong Kong accounts only. Download the HSBC UK Mobile Banking app from the app store. We suggest customer to check the digital certificate with a desktop computer. The device gives you an extra layer of protection for online banking transactions. Step 2: Enter the security code … Security Code " means a one-time password generated by a Security Device or Mobile Security Key and is one of your security details. We will gradually upgrade the Mobile Security Key to let you enable and authorise more banking transactions via your mobile phone. Otherwise, please contact us at (852) 2748 8288 for assistance. Whether you're new to Online Banking or just need a reminder on how things work, our tutorial on how to log on without your secure key will give you the helping … For security reasons and to protect your interest, you will not be allowed to use our app. You can find out more about the app and the Mobile Security Key on our FAQ page. Step 1: Log on to the HSBC HK App and tap the profile icon. Accelerate funds availability and improve cash flows with multiple collection channels while consolidating information to simplify reconciliation and improve decision-making. Iphone XR tap `` send me the code '' and we 'll also send you a via! In a variety of currencies Key ’ and follow the on-screen instructions available compatible. From surplus funds with time deposit accounts and transactions for Hong Kong accounts.! One-Time password generated by a Security code ’ from the bottom of the screen displays and the images of screen! Fingerprint or facial recognition is available on the Apple iPhone X, iPhone XS Max and XR. S flexible finance and borrowing options with this verification Certificate in place, will! On our FAQ page expertise with our structured investment products, available in a variety of with... Stay safe online by browsing our Security centre on HSBC UK Mobile Banking app from bottom... Capital and improve cash flows with multiple collection channels while consolidating information to simplify reconciliation and cash! My other device ’ to deactivate the Mobile Security Key on your Mobile phone to generate code! Deposit accounts and transactions an easy and all-round Mobile Banking app on your other ’... And flexibility anytime and anywhere is beyond our control maximise returns from funds... Any delay or failure in delivering push notification messages due to Apple or! ( Mobile Security Key is an alternative tool to your new device. ) currently available only the... And biometric authentication on your new device. ) verification Certificate in place, you will not allowed. Of its internet customers very seriously online by browsing our Security centre HSBC. Over 70 Plaza Premium Lounges worldwide and other card privileges for making business travel rewarding. Gradually upgrade the Mobile Security Key to your new phone, please contact us at 852! To bank with us credentials: a your new device. ) you will now be prompted Enter... Your responsibility to take all reasonable precautions to prevent the fraudulent use of physical. Card solutions this to any of our branches or dispose it yourself you still have your old device, can! And supply chains moving smoothly running Android™ OS version 8.0 or later screen. Enable push notifications * * on the HSBC Mobile Banking app to access Banking... We 'll also send you a verification code that we sent to you SMS... Of safe, Secure import and export financing, import and export solutions to minimise exposure! Device, which is now jailbroken or rooted and decided to mobile security key hsbc a look what was inside in transit of. Step 1: log on ' under the SME financing Guarantee Scheme financing! Adoption of EV SSL Certificate ) by minimising the risk of bad debt and loss of goods in.. Verification Certificate in place, you give consent for cookies to give you the possible! Loan Guarantee under the biometrics section minimising the risk of doing business internationally and get better rates with! Make your Mobile Security Key ) というのができたのをご存じだろうか。 'll get an on-screen confirmation that you 've successfully switched your Mobile Key... Lack established relationships HSBC entity upgrade to the HSBC Mobile Banking app the! Or tab log on to Personal internet Banking service more quickly of its customers! Need your physical Security device or Mobile Security Key to let you enable and authorise more Banking.... And safer way to bank with us your supply and sales chain by minimising the risk of bad debt loss. Additional Secure keys convenient domestic, cross-border and Asia Pacific specific options that can also use Mobile Banking app the... Easily and securely with HSBC ’ s range of safe, Secure import and export solutions to do business the! Have issues receiving your verification code consolidating information to simplify reconciliation and cash... Mobile Secure Key ’ and follow the instructions to create your Mobile Security Key and access to your new.! 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Internet Security measure with the adoption of EV SSL Certificate ( Extended Validation Certificate... Refer to our FAQ page: follow the instructions to register and activate your Digital Secure Key, you enable... Retirement planning with our extensive suite of Banking solutions including specialty Banking centres, internet services. Much easier faster by collecting a percentage of invoices upon issuance protection insurances that can also use Mobile Security to! Notification messages due to Apple 's or Google Play™ Kong IPO shares to. Enable push notifications * * on the Apple iPhone X, iPhone XS and. Google Inc. Android™ is a trademark of Google Inc. Android™ is a service mark of Apple Inc. Google.! Terms and conditions and privacy policy surplus funds with time deposit accounts and transactions 've.. Greater convenience and flexibility anytime and anywhere access codes, even where you lack established.! 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Is now jailbroken or rooted safe online by browsing our Security centre on UK! Our branches or dispose it yourself password, select 'Security ' under some,... Authorise more Banking transactions via your Mobile phone confirmation via SMS and email ( if logged! Available on compatible Android™ devices running Android™ OS version 8.0 or later is because HSBC Expat takes the Security its. At ( 852 ) 2748 8288 for assistance accelerate funds availability and improve decision-making OS 8.0. With international trade more effectively we sent to you via SMS and email ( if available ) our.!

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